2.2 Adding devices to the Alarm.com Z-Wave device’s Z-Wave Network This process leverages Network Wide Inclusion. In addition, any controllers added to the Alarm.com ZWave device will have network information replicated over to them. To add a device to the network using no security, S0 security, or S2 unauthenticated security, follow these steps: 1. Log into the Partner Portal at https://alarmadmin.alarm.com/default.aspx and select a customer. 2. Navigate to the “Equipment” page. 3. Click the “Z-Wave Devices” tab. 4. Under the “Manage Devices” header, click “Add a Z-Wave Device.” 5. Wait for the bolded message “Checking for new devices on the network.” The Alarm.com Z-Wave device’s DSK is also displayed with the first five digits bolded. 6. Trigger a device to add it to the network. 7. When a device is added successfully, it will show up on this screen following a 30 second delay. 5 8. Continue triggering devices. You may add many devices to the network without reentering Add Mode.

Reset Controller Available only for Installers, the Reset Controller option is also found on the Z-Wave settings menu. Reset the panel’s Z-Wave Controller back to default settings. 1. Tap Reset Controller.

This product (2GIG-EDG-NA) does not support secondary controller functionality. Full DSK string either on the product or in or on the product packaging is not required as per the SiLabs FAE.

A node capability rediscovery is a procedure to query all nodes in the network for their command classes, command class versions, and capabilities. To perform a node capability rediscovery, follow these steps: 1. Log into the Partner Portal at https://alarmadmin.alarm.com/default.aspx and select a customer. 2. Navigate to the “Equipment” page. 3. Click the “Z-Wave Devices” tab. 4. Under the “Advanced Z-Wave Commands” header, click “Rebuild Equipment List” 5. Check off “All Values,” then click “Request Equipment List”

When learning in the Alarm.com Z-Wave device into a primary controller, network information such as node list and routing information is copied from the primary controller to the Alarm.com Z-Wave device. This process is also called Controller Replication. This is not required unless there are multiple controllers in the network. This may be performed after the Alarm.com Z-Wave device has learned into a network to copy newer network information from the primary controller to the Alarm.com Z-Wave device. To learn the Alarm.com Z-Wave device into another Z-Wave network, follow these steps: 1. Log into the Partner Portal at https://alarmadmin.alarm.com/default.aspx and select a customer. 2. Navigate to the “Equipment” page. 3. Click the “Z-Wave Devices” tab. 4. If there are any nodes currently in the Alarm.com Z-Wave device’s network, remove them by following the instructions at Removing devices from the Alarm.com Z-Wave device’s Z-Wave network. 5. Start add mode on the primary Z-Wave controller. 6. Under the “Manage Devices” header, click “Add Replicate Z-Wave.” The DSK will be displayed with the first five digits bolded. 7. When the Alarm.com Z-Wave device learns into another network successfully, that network’s information will show up on the screen. This information may be delayed up to two minutes as the Alarm.com Z-Wave device queries the nodes. All Z-Wave network information will be copied from the primary controller to the Alarm.com Z-Wave device

To add a device to the Alarm.com device using SmartStart both devices must support SmartStart. To complete this process, go through the following steps: Option 1: Alarm.com Partner Portal 1. Log into the Partner Portal at https://alarmadmin.alarm.com/default.aspx and select a customer. 2. Navigate to the “Equipment” page. 3. Click the “Z-Wave Devices” tab. 4. Under the “Manage Devices” header, click “Manage S2 & SmartStart Keys.” Alternatively, you can go directly to the URL https://alarmadmin.alarm.com/Support/ManageDeviceKeys.aspx 4 5. Click “Add Device Key” 6. You have two options for adding info for the device you want to add: a. Input the full DSK of the device you want to add, and optionally name it. b. Click the “USB Barcode Scanner” button, then use a standard USB barcode scanner to scan the SmartStart QR code of the device. You may also paste in the text from a QR code. 7. You may optionally add a name for this device as well. 8. Click the “Add Device” button. 9. Power up the new device in range of the Alarm.com device. It will automatically be added to the Alarm.com device’s network, and will show up on the Z-Wave equipment page at https://alarmadmin.alarm.com/Support/DeviceAutomation.aspx

To add a device to the network using no security, S0 security, or S2 unauthenticated security, follow these steps: 1. Log into the Partner Portal at https://alarmadmin.alarm.com/default.aspx and select a customer. 2. Navigate to the “Equipment” page. 3. Click the “Z-Wave Devices” tab. 4. Under the “Manage Devices” header, click “Add a Z-Wave Device.” 5. Wait for the bolded message “Checking for new devices on the network.” The Alarm.com Z-Wave device’s DSK is also displayed with the first five digits bolded. 6. Trigger a device to add it to the network. 7. When a device is added successfully, it will show up on this screen following a 30 second delay. 5 8. Continue triggering devices. You may add many devices to the network without reentering Add Mode. 2.2.2 S2 Authenticated and Access Security 2.2.2.1 Adding Devices Without Client-Side Authentication Adding a device to the network using the S2 Security Command Class with either authenticated or access security requires that the device’s DSK (Device Specific Key) is pre-cached in the Alarm.com system. To pre-cache a key, follow the steps listed in Adding devices to the Alarm.com Z-Wave device’s network using SmartStart. Then to add the device, follow the steps listed in No Security, S0 Security, and S2 Unauthenticated Security. 2.2.2.2 Adding Devices with Client-Side Authentication To add a device to the network with Client-Side Authentication (CSA), follow these steps: 1. Add the device as described in No Security, S0 Security, and S2 Unauthenticated Security. 2. When the device requests CSA, a popup will appear on the screen asking if you would like to continue with CSA. Click “Continue.” 3. Enter the ten large digits displayed on the screen at the device. 4. CSA will finish executing automatically. Click “Save and Exit” once all nodes have been added.

Removing Communicating Devices This process leverages Network Wide Exclusion. For SmartStart devices, it is recommended to remove the node from the Provisioning List before removing it from the network, otherwise it may be added back to the network using SmartStart. See Access and edit the Alarm.com device’s SmartStart and S2 provisioning list to remove the node from the Provisioning List. To remove devices from the network, follow these steps: 1. Log into the Partner Portal at https://alarmadmin.alarm.com/default.aspx and select a customer. 2. Navigate to the “Equipment” page. 3. Click the “Z-Wave Devices” tab. 4. Under the “Manage Devices” header, click “Delete a Z-Wave Device.” 5. Wait for the bolded message “Checking for deleted devices on the network.” 6. Trigger a device to remove it from the network. 7. When a device is deleted successfully and its network information is erased, it will show up on this screen following a 30 second delay. 8. Continue triggering devices. You may delete many devices to the network without reentering Delete Mode. 2.3.2 Removing Failed Devices

Access and edit the Alarm.com device’s SmartStart and S2 provisioning list Customers can see SmartStart and S2 devices that are primed for inclusion by doing the following steps: 1. Log into the Partner Portal at https://alarmadmin.alarm.com/default.aspx and select a customer. 2. Navigate to the “Equipment” page. 3. Click the “Z-Wave Devices” tab. 4. Under the “Manage Devices” header, click “Manage S2 & SmartStart Keys.” Alternatively, you can go directly to the URL https://alarmadmin.alarm.com/Support/ManageDeviceKeys.aspx From that page it’s possible to either “Edit” or “Delete” keys by clicking the relevant links to the right of devices.