1. Once your host network is inclusion mode, open your Z-Box online interface, click the gear icon and go to Z-Wave. 2. Go to Start Learn Mode and click Start. 3. You may need to enter a secure PIN code during inclusion – find it printed on the label on the bottom part of your Z-Box Hub.

Here’s how to reset your Z-Box Hub: 1. In your Z-Box online interface and click your username in the top right corner. 2. Select Recovery Mode from the menu and click Confirm. 3. The system will start rebooting, observe the hub’s LED indicator which should be pulsing red. 4. Once the LED indicator turns solid red, please refresh the online interface site in your browser. 5. Go to the Network Status section and click Factory Reset. 6. Check the checkbox next to the “Yes, I’m sure and I know what I’m doing” disclaimer. 7. Click Confirm.

The full DSK code for your Z-Box Hub can be found on the label on the back of the device.

1. In your Z-Box online interface, click the gear icon and go to Devices. 2. A list with all of your devices will display, click on the selected device you want to remove the association from and enter the detailed view. 3. Go to the Device configuration tab. 4. Go to Device reconfiguration and click Reconfigure device. 5. If your device is battery powered, wake it up manually for the association to finalize or wait for next automatic wake-up. You can find the manual wake-up procedure in the user manual for your product.

1. In your Z-Box online interface, click the gear icon and go to Devices. 2. Click the + icon and select Z-Wave Device. 3. Select the option that best fits your preference: • NWI (Network Wide Inclusion) to add a device using network repeaters if it’s outside of the hub’s direct range (recommended) • S2 security (select only if your device supports S2 unauthenticated or S2 authenticated SmartStart security) • Near proximity inclusion (select only if the device is located in the same room as the hub) 4. Click Start adding. 5. Follow the manufacturer’s instructions to activate the hub for inclusion by starting the Learn Mode. This information can be found in the product’s user manual. 6. Wait a few minutes for the network information to sync between both controllers.

1. In your Z-Box online interface, click the gear icon and go to Z-Wave™ > SmartStart. 2. Click Add DSK. 3. Enter the full DSK string code located on your device or in the packaging. If you can’t find it, double check if your device supports SmartStart and refer to the manual to locate the full DSK code (not just the 5-digit PIN). 4. Under Choose Security levels select the level of security you’d like the device to be assigned by the hub (S2 Unauthenticated, S2 Authenticated, S2 Access Control, or S0). S2 Authenticated is recommended for any device that supports SmartStart. 5. Leave the Only S2 classic inclusion option unchecked. 6. Power your Z-Wave™ device and it will be added automatically within 10 minutes.

1. In your Z-Box online interface, click the gear icon and go to Devices. 2. Click the + icon and select Z-Wave Device. 3. Select the option that best fits your preference: • NWI (Network Wide Inclusion) to add a device using network repeaters if it’s outside of the hub’s direct range (recommended) • S2 security (select only if your device supports S2 unauthenticated or S2 authenticated SmartStart security) • Near proximity inclusion (select only if the device is located in the same room as the hub) 4. Click Start adding. 5. Follow the manufacturer’s instructions to activate the device for inclusion. This information can be found in the product’s user manual. 6. If you’re adding a device that supports SmartStart, enter the 5-digit PIN code and click Send. 7. The device will enroll in the network and will appear on the device list shortly after.

Use this method to remove a device from your Z-Box hub if it’s still connected and responsive in the network. Use these instructions to reset your Z-Wave™ device if you’re having problems adding it to the hub. Follow these steps to remove the device: 1. In your Z-Box online interface, click the gear icon and go to Devices. 2. Click the – [minus] icon and select Z-Wave Device. 3. Follow the manufacturer’s instructions to activate the device for exclusion (removing the device from the network). This information can be found in the product’s user manual.

Edit a device in the Provisioning List 1. In your Z-Box online interface, click the gear icon and go to Z-Wave > SmartStart. 2. Locate the device you’d like to edit and click the pencil icon next to it. 3. Change the Security level preferences as needed. 4. Click Save.